Project - based Technical Writer WFH* (PH)

Taguig, Metro Manila, Philippines | PH | Contract | COVID-19 remote

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Our dynamic team is looking for a Project-based Technical Writer who will produce high-quality and user-friendly written technical training materials, user guides, FAQs, technical overviews, and in-product help documentation. You will be responsible in preparing instruction and training manuals with the main goal to communicate complex, technical information more easily. You will play a vital role in developing, gathering, and disseminating technical information to our product teams through your work output.

Our ideal candidate is someone who has a proven track record of producing exceptional results, comfortable working in a cross-cultural environment, is self-directed, and has excellent writing skills.  

Your Duties and Responsibilities

  • Plan, outline, write, and edit new and existing contents/documents, working closely with various departments to understand project requirements
  • Independently gather information from software and technology Subject Matter Experts to develop, organize, and write procedure manuals, technical-specifications, and process documentation
  • Work with development and support leads to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralize storage.
  • Interpret complex software/product features and functions and translate them into a concise, relevant, and readable format.
  • Research, create, and maintain information architecture templates that uphold organizational and legal standards, and allow for easy data migration.
  • Collaborate with product designers and developers to study product samples and make instructions easier to comprehend
  • Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation. It must have user-friendly content in illustrations, graphs, and infographics for enhanced user experience
  • Report to VP for Development on progress and review of technical content
  • Indulge in user research for feedback, revisions, and improvement in technical content

 

Requirements

  • At least 2 year(s) of working experience in Technical Writing and Documentation
  • Excellent written English communication skills, stakeholder management skills, and a passion for producing great content
  • Ability to work independently
  • Bachelor’s Degree preferably Information technology, Computer Science, Computer Engineering , English Communication, or related field
  • Stable internet connection (at least 20 MBPS) and work on a 100% work from home set up.

 

Work Schedule

  •  Monday – Friday

 

WHO WE ARE

Cloud Development Resources is an award-winning Outsystems Sales and Delivery Partner and is the fastest growing partner in North America. We offer groundbreaking business solutions that drive digital innovation for some of the largest companies in North America and Asia-Pacific. We deliver OutSystems Applications Development, Software Project Development (Enterprise-grade Systems, Multi-platform Mobile Applications, Full-scale Web Systems), Resource Augmentation, and Maintenance and Support.

 

WHY LOW CODE AND OUTSYSTEMS?

The Low Code revolution is here with the market predicted to be $65bn (with 65% of all companies using Low Code) by 2024. OutSystems is the leader in both the Garner and Forrester ratings. Read more about it here: Low-Code Is the Future - OutSystems Named a Leader in the 2019 Gartner Magic Quadrant for Enterprise Low-Code Application Platforms

LEARN and GROW your career at Cloud Development Resources!